Privacy Policy

 

Effective Date: 17 September 2025

Privacy Commitment:
Harpenden Cleaning is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy explains how we collect, use, and safeguard your data when you interact with our website or services.

Information We Collect:
We may collect and process the following types of personal data:

  • Contact information such as name, email address, and phone number
  • Service-related details including booking preferences and feedback
  • Communication records from emails, messages, or calls related to enquiries or service delivery

We do not collect sensitive personal data unless explicitly provided by you for service purposes.

Use of Your Information:
Your data is used to:

  • Respond to enquiries and provide quotes
  • Deliver cleaning services and manage bookings
  • Improve our customer service and website experience
  • Send relevant service updates or follow-ups

We do not sell or share your personal data with third parties for marketing purposes.

Data Storage and Security:
We implement appropriate technical and organisational measures to safeguard your personal data. This includes secure email handling, password-protected systems, and restricted access to client information.
Data is retained only as long as necessary to fulfil the purposes outlined above or to meet legal obligations.

Third-Party Services:
Our website may contain links to third-party platforms such as booking systems or review sites. Harpenden Cleaning is not responsible for the privacy practices of these external sites. Please refer to their individual policies for details.

Contact Details:
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Grant
Email: grant@harpendencleaning.co.uk
Phone: 07870 946269